Phantom Repair Services (Shipping)
Phantom Repair Services
The $25 is to ship back your Phantom unit. This charge does not apply for Phantom units that are dropped off and picked up at our Sales and Repair Shop.
Once a detailed assessment is completed on your Phantom unit, the Technician will provide you with an estimate for repair and replacement parts.
We can Repair following Phantoms :
Phantom 4 Pro
Phantom 3 Professional
Phantom 3 Advanced
Phantom 3 4K
Phantom 3 Standard
Phantom 2 / Phantom 2 Vision+
We can solve following issues :
1- No Video in Phantom 2 Vision+
2- Compass interference problems in Phantom 3 / Phantom 4
3- ESC Status Error in Phantom 3 and Phantom 4
4- One or motors not spinning
5- Gimbals repairs (Horizon not straight) , change of ribbon cables for Phantom 3 / Phantom 4
6- And more
We can replace the following :
1- Main Phantom board
2- LED Unit
3- ESC (speed controllers)
5- Main Controllers
1- Main Body Shell
2- Antenna Set
3- LED Units
4- Landing Gear
7- Screws and Stickers
Gimbal and Camera:
1- Ribbon Cable - Flexible
2- UV Filters
3- Top Circuit Boards
4- Motors of the Gimbal : Roll, Pitch and Yaw
Once we receive your Phantom unit, we do the following:
1- Provide the customer with a repair ticket and complete an evaluation on the unit.
2- Estimate the cost for repair, parts and labour
3-Follow up with the Customer
3- We do not recommend repairs if the repair exceeds 70% of the cost of a new unit
4- Once the Customer authorizes the repair, we proceed with the repair. If there are any additional repairs, the Customer is updated.
5- Once the repair is complete, the unit is tested, the firmware is updated the firmware and and make a complete list of parts used and labour time.
6- We charge $90 per hour for Labour and Parts as per DJi list.
7- Once the payment is received, we ship back the Phantom unit.
Our current turnaround time for Phantom 4 , 3 or 2
is 4- 6 business days