This is what our customers say about our services and products ! We proud to earn these testimonials !
Adrian from BC, on March 04, 2016
These guys have first-rate customer service. As a customer service manager I pride myself in my customer service so I know what I'm talking about. Events are numerous questions send me information on various tutorials for my Mavic pro. I would recommend These guys to anyone.
Adrian from BC
Kevin , Flying Photos by Kev "the Car Guy" from Lloydminster on May 15, 2016
I have had numerous interactions with Nabil at Multirotorheli.ca he is a very hard working decicated and honest businessman. Because i was originally was looking for the best price online i had found multirotorheli to be agressive in pricing and to be extremely complete in setup and service. I first bought an inspire1 and all the associated needs. And when my remote just died Nabil quickly interceded to send me a new remote instead making me wait for DJIs slow warranty and i needed to be ready for a "Aerial shoot". He also was availble to ask questions to. And now then this weekend worked a deal to upgrade to the inspire1 Pro. Nabil had always went an extra mile to treat me well and make me feel special as a client like we have been long term friends.
My hats off to Nabil and his team at wwwmultirotorheli.ca they make spending money fun and an enjoyable experience. And congratulations on the nice store!
D Peters from - Fort McMurray , Alberta on May 11, 2015
We purchased a DJI S900 GH 4 in late April and received the unit on May 1. I spent a couple of days assembling and adding the specific equipment we needed. I had never programmed the RC side of the system and contacted Nabil numerous times to resolve my issues and he was always there to help point me in the right direction. As our business progresses we will definitely be purchasing more equipment from Nabil. The prices at MultiRotor are the best I found and the service is way more than I had expected. 5 STARS in my book.
N Spann from - Parksville Vancouver Island on April 26, 2015
I would like to express my complete satisfaction in dealing with multirotorheli, when i called my questions were answered and when i placed my order it arrived as advised. My inspire 1 came packaged superb, very well protected and i was very pleased. Thank you Nabil to you and your team for excellent service, absolutely love flying the Inspire 1 Drone, getting the Dual controllers and 3 extra batteries is a must!
Douglas Swift , ON, on Feb. 25, 2015
Quality mail order service for sure!! Order placed and confirmation received very shortly there after. Item (zenmuse h4-3d gimbal) received within a few days well packaged and complete. Very fair price and free shipping completed a satisfying on line shopping experience. I'll be adding accessories sometime in future and this will be my go to source. Highly recommended!
Matt, Calgary , AB
I purchased my first Quadcopter (DJI Phantom 2 with H4-3D gimbal) last week and I couldn't be more happy with the product and customer service I received.
My only issue is I didn't buy extra batteries right away!! You will need them, as you will want to fly this thing for a long time!!!
Any questions or concerns I had were taken care of immediately.
I have heard nightmares about DJI customer service, so it is nice to know that we have a local authorized dealer, who also takes a large amount of pride in his customer service and customer relationships.
I will definitely be a returning customer!!! (I need to get some extra batteries!!) :)
Kris Taverner, Kelowna , BC , 18th Feb. 2015
I have to give high praise to the crew at multi rotor heli. ordered Thursday night they shipped Friday morninget and I was opening my package at noon Tuesday in excellent condition. I can't wate to get my new DJI phantom vision 2 plus in the air. I will definitely ordering from multi rotor heli for my next toy and parts needs. Thanks guys
Graham Pond, Calgary, AB, 27th Jan. 2015
With the exception of a little bit of a bumpy start to my order thanks to the confusion around Christmas time, I am completely happy with the service level provided by Multirotorheli! Nabil was responsive and excellent to work with depsite the confusion around all the delayed deliveries of the Inspire1. He was able to work with me and I was able to get it just in time for a planned trip.
Pricing is consitent with the market from what I've seen and he's quick to reply and provide any information you might need. I'm already looking at my next project and will be using his services for sure!
Robert Brunet , BC on 5th Dec 2014
"I bought mine from a company in Calgary. Excellent customer service. I live in BC. When I shipped it back to get repaired when I crashed it was repaired quickly and test flown and sent back to me promptly. Always answered my e-mail question almost immediately and was easy to talk to on the phone. I would not hesitate in making my next purchase with these folks. Here's a link, http://www.multirotorheli.ca/ Check 'em out."
Colin Mackenzie Stouffville , ON on 6th July 2014
I wanted to express what a complete pleasure it has been doing business with MultiRotorHeli. I made my first transaction with your firm in the spring when I purchased a Phantom 2 package. Online purchase was perfect, with responsive email and timely delivery. I later purchased some accessories and a case and then last weekend when my drone "did not come home" I ordered a replacement. You provided a fair price and bonus discount on the extra battery. This morning when I was having trouble getting my controller connect to the new drone I spent a couple hours online trying to find the solution. I got the camera to bind but could not find the solution to connect the controller and drone. I phoned and was very pleasantly surprised to get an answer with a real person on the line on a Sunday morning. The gentleman who answered was very knowledgable and solved my issue in minutes.
This is a level of Fabulous Customer Service that is truly rare in Canada. I am highly appreciative of it and will spread the word with all my friends and colleagues who are all very interested in your products.
I look forward to doing more business with your in the future.
Douglas A. Curren , Hammonds Plains, Nova Scotia on 18th October 2013
Just a short note to let you know how impressed I am with MultirotorHeli.ca web site, products and service. You must be congratulated for effectively combining a state of the art internet store front with good old fashioned customer service.
I received my DJI phantom FPV packages as promised, assembled, on time and ready to go. As I am a complete novice I have had many follow up questions and I am sure some of them were a little tedious for you. Regardless you have answered all of my emails, in detail and in a timely fashion. Even in the middle of the long weekend.
The only thing I can think of which you may consider adding to your website are band aids. I have blisters on my thumbs from plugging and unplugging the batteries so much. My son and I are having a great time.
Thanks for all of your help"
A. Gaaliche , Quebec , QC, on 11th September 2013"Products as advertised, well packaged, ultra fast shipping and best prices so far. The customer service is excellent. I got everything fast and in working order. Would (and actually will) buy from you again! "
Darryl, Edmonton, AB, on 24th July 2013
"I Crashed my F550 and broke the lower plate, a couple arms and 1 motor.
The next morning I was sitting outside of Hobby Alley, they had the frame kit but no motor or props. I Found this website, spoke to Nabil and he assured me he could get the parts I need to me the next day. Shipping was very reasonable (free for my $70 + order plus $14 for express shipping) to Edmonton.
Well... I received my shipment today... as promised. The stuff I ordered, was very well packaged and everything was in excellent shape!
I think Nabil has a new regular customer, Great job!"
Bjorn, Vernon, BC, on 24th July 2013
"I have been extremely satisfied with the knowledge, service and professional help that I received from Nabil @ Multirotoheli.ca . Thank you for going out of your way to help me save money and gain knowledge into the world of multirotor .If you are looking for knowledge ,exceptional service and a good Deal, Nabil is your Man! Thank you and 2 thumbs up"
N. Ellsworth, Welland, Ontario, on 8th May 2013
I bought several FPV products from Nabil at Multirotorheli and I can honestly say I have never been treated better with any online purchase ever my hat goes off to you Nabil thanks again for such honest and reliable service.
B. Torrens, Ontario, on 4th May 2013
"I received my order from Nabil on Tuesday after it had been shipped out Friday afternoon. Everything was very well packed as I would have hoped. I put my DJI 550 arf kit together a few days later and all went well without a hiccup. Probably the best thing about dealing with this company is their customer service. I can email a question or concern, and I always have a reply within the hour. Very few other companies reply that quick. I will gladly deal with Nabil again. He also had the best price of anywhere for the dji 550 arf and he even had a discount code for an extra 4 percent off. Why would I shop anywhere else!"
Rick. K. - Winnipeg, MB on 29th April 2013
"Ordered my Phantom Complete FPV solution early April 2013. Received it fully built within 7 days. As it was all pre-configured, I just had to add the props, charge batteries and fly ... and then immediately lost sight of it, at night, when the wind whisked it far and away. After 5 anxious minutes she appeared out of the dark, wending her way back to me(launch point).
The autopilot function of this unit is exactly as advertised and makes up for overzealous flying(as in "out of boundaries"), great stabilization and positive control, great for first timers. FPV is excellent w/ the Gopro Hero 3 HD, can shoot up to 1000ft and set-up the perfect stills, or rotate for a 360 video(very photographer friendly).
Good Bang for the buck, and I researched since FPV hit the scene!
Big THANKS to Nabil Riaz and the DJI Team for excellent service , highly recommend this solution..."
N. Poll - Perth, ON on 24th April 2013
"I purchased an entire Phantom DJI set-up from MultiRotorHeli.ca. including Fat Shark Goggles, GoPro3 Black, 2 axis gimbal, extra batteries, etc, etc. Nabil's help, advice and expertise was invaluable to me in getting started in this endeavour as a "newbie" The service was extraordinary, emails were always answered quickly, and every bit of advice was useful. I never felt alone - it's good to know that you have a skilled and enthusiastic expert on your side. I am now an appreciative and life-long customer of MultiRotorHeli! Thank you Nabil for all your help!"
A. Chin - Edmonton , AB on 5th April 2013
"Excellent service, quick response and support before and after my DJI F550 custom kit was built! My drone was built very quickly and with a lot of custom parts that were brought in fast. I was also given a tutorial on my custom kit which was great for a beginner like me. Pricing was also very good, I would recommend multirotorheli.ca to anyone! "
B. Eric - Calgary, AB on 21st March 2013
"I ordered my DJI-F450 from Multirotorheli after a few days of shopping around and i'm glad i bought it from them , the shipping was very fast and its a good quality product! I also bought Radio / Transmitter and lipo battery from multirotorheli and again the shipping was really fast and service was great . Everytime i send an email i get answered in just a few minutes! I really recommend MultirotorHeli.ca for the very good customer service , fast shipping and quality product !"
J. Nelson - Toronto, ON on 21st March 2013
"My phantom shipped out fast and free! Everything worked perfect right out of the box -- it is my first multirotor and it really is easy to fly, though beginners should remember that ready-to-fly doesn't mean the pilot is ready -- take your time, follow the instructions and know that even 10 m off the ground this thing is a blast to fly! Feel very confident if I ever have any challenges the customer service here will be great -- all my emails have been answered in minutes. Very much recommend them! "
A.Tran from - Toronto, ON on 20th March 2013
"I received my DJI Phantom this Monday it's a wonderful product ! it feels like Christmas all over again. My first impression of the product it's great, a bit smaller than Id thought, everything was perfect right out of the box. The communication throughout the order process from start to finish was excellence, took just few days for the unit to arrived. Where I live there's not a lot hobby store that carry this product and Multirotorheli was the answer. I just want to say thanks so much for a wonderful product.
Recommended for everyone to buy from here.. they have lowest price compared to any other retailers out there."